Bridgend Ford: Ford Vehicles and Services in South Wales

When it comes to Bridgend Ford vehicles and services in South Wales, Bridgend Ford stands out as a top choice. This dealership has built a solid reputation for offering a wide range of Ford cars, vans, and commercial vehicles, along with top-notch customer service. Whether you’re looking for a new Ford Kuga or a used Ford Ranger, Bridgend Ford has got you covered with their extensive selection and expert staff.

This guide will walk you through everything Bridgend Ford has to offer. We’ll explore their new and used car selections, delve into their commercial vehicle options, and shed light on their Motability scheme. You’ll also learn about their service and maintenance offerings, including their parts department and repair center. By the end, you’ll have a clear picture of why Bridgend Ford is a go-to destination for Ford enthusiasts and new buyers alike in South Wales. Source

About Bridgend Ford

Bridgend Ford has established itself as one of South Wales’ largest privately-owned Ford Main Dealers. Operating from a state-of-the-art facility on a 5-acre site, the dealership is conveniently located just minutes away from Junction 35 of the M4, making it easily accessible from Cardiff and Swansea.

Company History Bridgend Ford

Established in 1986, Bridgend Ford has remained a family-run business for over three decades. Both the Managing Director and the Finance Director have family members actively involved in the day-to-day operations, ensuring a personal touch in their service. This family-oriented approach has allowed Bridgend Ford to build strong relationships with customers, focusing on their needs rather than simply selling products.

Location and Accessibility

Bridgend Ford’s strategic location allows it to serve customers not only in Bridgend but also in surrounding areas such as Porthcawl, Maesteg, and the Rhondda Valley. The dealership’s expansive site houses a new car sales showroom and forecourt, a used car satellite office and forecourt, a Transit Center, a Parts department, and a dedicated Service team.

Accessibility is a key priority for Bridgend Ford. The dealership offers:

• Designated accessible parking spaces close to the entrance
• Automatic door entrance for easy access
• Step-free route to the premises
• Accessible toilet facilities
• Hearing aid assistance with a hearing loop system
• A quiet area for those who prefer a calmer environment
• Designated quiet opening times to accommodate customers who struggle with busy or loud environments

Our Commitment to Customer Satisfaction

Bridgend Ford prides itself on its hassle-free style of selling, allowing customers to browse their extensive display without pressure from salespeople. This approach has contributed to their high customer retention rate and positive reputation in the area.

The dealership’s commitment to customer satisfaction is evident in several aspects of their service:

1. Comprehensive Support: From confirming eligibility for the Motability Scheme to arranging test drives and maintaining vehicles, Bridgend Ford offers support throughout the entire ownership experience.

2. Expert Staff: The sales team is trained in the entire sales process, ensuring customers work with a single point of contact throughout their purchase journey.

3. Convenient Services: Bridgend Ford offers a minibus service for customers having their vehicles serviced, as well as courtesy cars and a local ‘Collect & Deliver’ service.

4. Quality Assurance: Every used car undergoes a stringent quality check, and customers receive free MOT warranty with their purchase.

5. Additional Benefits: Customers can enjoy free summer and winter checks on their vehicles, ensuring safety in all weather conditions.

Bridgend Ford’s commitment to excellence extends to their service department, which caters to over 350 customers weekly, ranging from fleet owners to private motorists. With a simple menu price list for servicing and general repairs, competitive pricing, and a 12-month workmanship guarantee, customers can trust in the quality and value of Bridgend Ford’s services.

New Ford Vehicles Bridgend Ford

Bridgend Ford takes pride in offering a comprehensive range of new Ford models to customers across South Wales. The dealership showcases an impressive lineup that caters to various lifestyles and preferences, ensuring there’s a Ford vehicle for everyone.

Latest Models

Ford’s latest lineup includes exciting additions such as the New All-Electric Ford Capri and the All-New Ford Mustang. For those seeking versatility, the New Ford Puma and New Ford Kuga offer exceptional options in the SUV category. The Ford Puma, winner of the WhatCar? 2024 Best Small SUV to Drive award, stands out with its advanced technology, life-saving features, and class-leading boot space. The Ford Kuga, with its bold styling and next-level connectivity, represents a revolutionary step forward for the brand.

For larger families, the New All-Electric Ford Explorer provides ample space and comfort. The Ford Focus continues to be a popular choice, while the All-New Ford Tourneo Courier and All-New Ford Tourneo Custom cater to those needing more passenger capacity.

Hybrid and Electric Options Bridgend Ford

Bridgend Ford recognizes the growing demand for eco-friendly vehicles and offers several hybrid and electric options. The All-Electric Ford Mustang Mach-E has gained popularity for its impressive range and performance. For those interested in hybrid technology, the Ford Puma Hybrid and Ford Kuga Hybrid provide excellent fuel economy without compromising on power.

The dealership’s electric vehicle range has expanded with the introduction of the All-New Ford E-Transit, Ford’s first all-electric van. With a range of up to 166-196 miles on a full charge, it’s an ideal choice for businesses looking to reduce their carbon footprint while maintaining efficiency.

Test Drive Experience

To help customers make informed decisions, Bridgend Ford offers test drive opportunities for their entire range of vehicles. The dealership has introduced an extended test drive program, allowing potential buyers to experience their chosen vehicle for an extended period. This “Take Time to Be Sure” initiative includes a 72-hour extended test drive, particularly beneficial for those considering the switch to electric vehicles like the All-Electric E-Transit.

Customers can book a test drive online, by phone, or in person at the dealership. The knowledgeable staff at Bridgend Ford is always ready to assist in finding the perfect Ford car or commercial vehicle to suit individual needs.

By offering such a diverse range of new Ford vehicles, from city-friendly models to powerful SUVs and eco-friendly options, Bridgend Ford ensures that customers in South Wales have access to the latest automotive technology and design. Each vehicle comes with a three-year/36,000-mile warranty, providing peace of mind and demonstrating the dealership’s commitment to customer satisfaction throughout the ownership experience.

Used Car Selection

Bridgend Ford offers an extensive range of pre-owned vehicles, catering to various preferences and budgets. As a family-owned company with over 30 years of experience, they have built a reputation for supplying high-quality used cars, pickups, and vans.

Quality Assurance

At Bridgend Ford, quality is paramount. Each vehicle undergoes a comprehensive multi-point check by manufacturer-trained technicians using quality parts. This ensures that customers receive a vehicle in excellent condition. The dealership commits to several standards:

1. All vehicles have at least 9 months MOT remaining at purchase.
2. Cars won’t require a service for 3 months or 3,000 miles from the date of purchase.
3. Tires are damage-free with a minimum tread depth of 2.5mm.
4. Each vehicle comes with at least one key.

Furthermore, Bridgend Ford provides a 90-day warranty on every vehicle, offering peace of mind to buyers. They also conduct free visual health checks before starting any work, providing competitive quotes for urgent attention items.

Diverse Range

The used car selection at Bridgend Ford is diverse, featuring a wide array of Ford models and other makes. Customers can find popular choices such as:

• Ford Fiesta: The UK’s best-selling car, ideal for those seeking a stylish supermini.
• Ford Focus: A versatile option for various driving needs.
• Ford EcoSport and Puma: Compact SUVs for urban adventures.
• Ford Kuga: A larger SUV option for families.
• Ford S-Max: Perfect for those prioritizing space.
• Ford Mondeo: An executive-class vehicle for a touch of luxury.

The dealership also offers smart buy options and a used car charter, ensuring transparency and customer satisfaction. For those interested in commercial vehicles, Bridgend Ford stocks a range of used vans and even leisure vehicles and motorhomes.

Financing Options

To make vehicle ownership accessible, Bridgend Ford provides flexible finance solutions. They offer two primary options:

1. Personal Contract Purchase (PCP):

   • Allows customers to buy a new or used car with lower monthly payments.
   • Typically involves an initial deposit followed by monthly installments over 18 to 48 months.
   • Offers flexibility at the end of the agreement: keep the car, return it, or start a new PCP agreement.

2. Hire Purchase (HP):

   • Enables customers to finance the entire value of the car.
   • Involves an initial deposit followed by monthly installments.
   • The car becomes the customer’s property after the final payment.

Bridgend Ford’s approach is to introduce customers first to Ford Credit, which usually offers the best available package. If Ford Credit can’t make an offer, they seek the next best offer from their panel of lenders, aiming to secure the best deal for each customer.

By offering a combination of quality assurance, a diverse range of vehicles, and flexible financing options, Bridgend Ford stands out as a top destination for used car buyers in South Wales. Their commitment to customer satisfaction and transparent practices ensures a smooth and reliable car-buying experience.

Ford Commercial Vehicles

Bridgend Ford stands as a premier destination for businesses seeking reliable and versatile commercial vehicles. As a Transit Center, they offer a comprehensive range of Ford’s award-winning commercial lineup, catering to diverse business needs.

Van Models

The Transit range forms the backbone of Bridgend Ford’s commercial vehicle offerings. This iconic line has been serving businesses since the mid-1960s and continues to evolve with modern demands. The range includes:

1. Ford Transit Courier: Ideal for urban deliveries and small businesses
2. Ford Transit Connect: A versatile option for various light commercial needs
3. Ford Transit Custom: Available in panel van and double-cab configurations
4. Ford Transit: The larger variant for substantial cargo requirements
5. Ford Ranger: A robust pickup for off-road capabilities

Each model in the Transit range boasts impressive fuel efficiency, advanced technology, and substantial load volumes. The Transit Custom and the larger Transit have both been recognized as International Van of the Year, underlining their industry-leading qualities.

Customization Options

Bridgend Ford recognizes that different businesses have unique requirements. They offer various customization options to tailor vehicles to specific needs:

• Wheelbase options: Choose between long or short wheelbase editions
• Roof height variations: Including extra high roof models for maximum cargo space
• Cab configurations: Options like the double-cab-in-van for transporting both crew and cargo

These customization options ensure that businesses can find a vehicle that precisely matches their operational requirements, enhancing efficiency and productivity.

Business Leasing

To make these commercial vehicles accessible to businesses of all sizes, Bridgend Ford offers flexible leasing and finance solutions:

1. Contract Hire: Available for limited companies, PLCs, and partnerships with four or more partners
2. Finance Lease: Offers flexibility without annual mileage limits
3. Ford Lease: Provides competitive rates and tailored solutions

Bridgend Ford’s leasing options allow businesses to access new vehicles without the burden of ownership. They offer:

• Competitive monthly payments
• Options to upgrade to newer models at the end of the lease term
• Potential tax benefits for businesses

The dealership’s team can advise on the most suitable leasing arrangement, considering factors such as business size, usage patterns, and financial considerations.

Bridgend Ford’s commitment to supporting businesses extends beyond vehicle sales. They provide comprehensive aftersales support, including servicing, warranty work, and accident repairs. Their Transit24 service promise ensures minimal downtime for businesses, with extended opening hours and efficient turnaround times.

As a one-stop shop for commercial vehicles, Bridgend Ford offers the expertise and support needed to keep businesses moving. Whether it’s a single van or an entire fleet, they have the solutions to meet diverse commercial transport needs.

Motability Scheme

The Motability Scheme offers a straightforward, all-inclusive leasing option for individuals receiving qualifying mobility allowances. This program allows eligible participants to exchange their mobility allowance for a brand new car, providing greater independence and mobility.

Eligibility Criteria

To qualify for the Motability Scheme, individuals must receive one of the following mobility allowances with at least 12 months remaining on their award:

1. Higher Rate Mobility Component of the Disability Living Allowance (HRMC DLA)
2. Enhanced Rate of the Mobility Component of Personal Independence Payment (ERMC PIP)
3. War Pensioners’ Mobility Supplement (WPMS)
4. Armed Forces Independence Payment (AFIP)

It’s important to note that individuals don’t need to be able to drive themselves to benefit from the scheme. Up to two named drivers can be insured on the vehicle, allowing family members, friends, or carers to drive on behalf of the recipient.

Available Models

Bridgend Ford offers a wide range of Ford models through the Motability Scheme, catering to various needs and preferences. Some of the popular models available include:

1. Ford Fiesta: An ideal choice for those seeking a stylish and compact car
2. Ford Focus: A versatile option suitable for various driving needs
3. Ford Puma: A compact SUV perfect for urban adventures
4. Ford Kuga: A larger SUV option ideal for families

These models come with different advance payment options, allowing customers to choose a vehicle that fits their budget and requirements. For example, the Ford Focus is available from £1,945 advance payment, while the Ford Puma starts from £1,295 advance payment.

Expert Assistance

At Bridgend Ford, a team of dedicated Motability specialists is available to guide customers through every step of the process. These experts can help with:

1. Confirming eligibility for the Motability Scheme
2. Assisting in choosing the right car based on individual needs
3. Arranging test drives
4. Ordering and supplying the new Motability vehicle
5. Servicing the car throughout the lease period

The Motability package at Bridgend Ford includes several benefits:

• A new Ford vehicle every three years
• Comprehensive insurance for up to two named drivers
• Servicing, maintenance, and repairs
• A 60,000-mile allowance over the three-year lease period
• Free replacement tires
• RAC Priority One breakdown cover
• Autoglass support for any glass replacements

Additionally, Bridgend Ford offers a wide range of vehicle adaptations if needed, many of which can be fitted at no extra cost at the start of the lease. These adaptations can help with driving, accessing the car, or storing mobility equipment such as scooters or wheelchairs.

By providing this comprehensive Motability Scheme, Bridgend Ford aims to ensure that individuals with mobility challenges can enjoy the freedom and independence that comes with having a reliable, new vehicle tailored to their specific needs.

Service and Maintenance

Bridgend Ford takes pride in offering top-notch service and maintenance for all Ford vehicles. With over 30 years of experience, the dealership operates out of a state-of-the-art showroom on Cowbridge Road, employing a large team of specialists capable of handling all car and van repair work.

State-of-the-Art Facilities

The dealership boasts a cutting-edge workshop equipped with the latest diagnostic and repair equipment, which many independent garages lack access to. This advanced technology enables Bridgend Ford’s fully trained experts to conduct thorough tests and repairs on vehicles entrusted to their care.

Bridgend Ford’s commitment to excellence is evident in their certifications. They hold the British Kitemark for their Accident Repair Center, a certification owned and operated by The British Standards Institution (BSI Group). This prestigious recognition is awarded to companies that excel in product and service quality. Furthermore, Bridgend Ford is recognized as a Ford Center of Excellence, assuring customers that their vehicles are in capable hands.

The service department at Bridgend Ford caters to over 350 customers weekly, ranging from fleet owners to private motorists. Despite this high volume, they maintain a personal touch in their service delivery. The dealership offers a simple menu price list for servicing and general repair items, all competitively priced and backed by a 12-month workmanship guarantee.

Genuine Ford Parts

Bridgend Ford understands the importance of using high-quality parts in vehicle maintenance and repair. They exclusively use Ford Original Equipment (OE) parts and Ford Motorcraft® parts in their service operations.

Ford OE parts are engineered to exacting specifications, meeting all European legislation relating to safety and environmental standards. These parts offer great value for money and a guaranteed first-time fit when installed by Ford dealers. They come with a comprehensive pan-European Parts & Accessories Warranty, ensuring the safety of drivers and passengers.

For older model repairs, Bridgend Ford offers Ford Motorcraft® parts. These remanufactured products provide high-quality, vehicle-specific applications at competitive prices. All Motorcraft® parts undergo stringent quality checks, adhering to strict Ford specifications throughout the remanufacturing process. This approach not only maintains the Original Equipment warranty but also contributes to Ford’s green credentials by saving valuable energy during the regeneration process.

Service Plans

To make vehicle maintenance more manageable and cost-effective, Bridgend Ford offers a range of service plans. These plans are designed to cater to various budgets while delivering excellent value for money. Regular servicing is crucial for a commercial vehicle’s ongoing health and safety, and Bridgend Ford’s service plans help ensure vehicles perform at their best year-round.

The dealership’s trained technicians can carry out MOT testing, repairs, and health checks in addition to regular servicing. They offer free summer and winter checks, as well as complimentary vehicle health checks and tire inspections. For added convenience, Bridgend Ford provides overnight servicing options.

Bridgend Ford’s commitment to customer satisfaction is evident in their money-back guarantee. They promise to deliver quality service every time, or customers will receive a full refund. The dealership ensures transparency by quoting all-inclusive prices with no hidden charges.

By combining state-of-the-art facilities, genuine Ford parts, and flexible service plans, Bridgend Ford aims to keep vehicles in top condition, protect their resale value, and provide peace of mind to their customers.

Conclusion Bridgend Ford

Bridgend Ford has proven itself as a go-to destination for Ford enthusiasts and new buyers in South Wales. With its wide range of new and used vehicles, top-notch service department, and commitment to customer satisfaction, the dealership has a significant impact on the automotive scene in the region. From the latest Ford models to quality used cars and commercial vehicles, Bridgend Ford offers something to suit every need and budget.

The dealership’s dedication to excellence extends beyond just selling cars. Its state-of-the-art service facilities, use of genuine Ford parts, and flexible Motability options showcase Bridgend Ford’s holistic approach to vehicle ownership. By providing comprehensive support throughout the entire ownership experience, from purchase to maintenance, Bridgend Ford cements its position as a trusted partner for Ford owners in South Wales. This customer-centric approach ensures that Bridgend Ford will continue to be a key player in the local automotive market for years to come.

FAQs Bridgend Ford

1. Is it necessary to have my Ford vehicle serviced at the dealership where I purchased it?

   • No, you are not restricted to servicing your Ford vehicle at the dealership from which it was purchased. You can get your vehicle serviced at any Ford dealership within the dealer network.

2. What is included in a Ford service?

   • A Ford service is comprehensive, surpassing many manufacturers’ service schedules. It includes 77 checks and adjustments, such as changing the engine oil and oil filter, replacing the air filter, and topping up the brake fluid, power steering fluid, and coolant.